Services are available to anyone, regardless of income, who is the custodian of a child, who is a noncustodial parent, or who is owed arrears from a court order in which ongoing support has ended.
Families who receive public assistance through Work First and some Medicaid programs receive services at no charge and may automatically be referred from the Department of Social Services to the local Child Support Department when they apply for those services. Applicants may request a referral if services are desired.
Non-Public Assistance applicants are charged a non-refundable $25 application fee; payable in the form of cash or money order. The applicant may be eligible for a reduced fee of $10 if their income falls below poverty level guidelines. If the applicant is the custodian and already has an open case with Child Support, no fee will be charged to open an additional case. The applicant may call or come into the Child Support Department for an application. A downloadable application and an online application can be found at
https://ncchildsupport.ncdhhs.gov/ecoa/caseApplicationInfo/1.htm
Applications are taken Monday-Friday between 8 a.m.- 5 p.m.
If available, please provide the following with application:
- A copy of Birth Certificates for all children
- The Affidavit of Parentage for all children signed by both parties
- A copy of Social Security cards for applicant and all children
- A copy of any child support, custody, and or domestic violence protection orders, separation agreement and/or divorce decrees. If your order was established in another state or country, your assistance obtaining certified copies and/or translations of the order may be required.
- Verification of income
- Proof of child care expenses
- Proof of child's cost of health insurance
- Proof of other biological children in the home that services are not being applied for
- Information regarding the noncustodial parent including social security number, date of birth, address, employer, photos, etc.