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PWC Issues Boil Water Advisory Following Water Main Break

Sep 26, 2024, 12:44 PM by Sade' Wilson
Cumberland County NC Government wants to share the following information from PWC that impacts many of our county’s residents:

Boil Water Advisory-Issued 11:40 a.m.-9/26/24

Water customers are experiencing periods of low pressure, outages, and discolored water across our distribution system due to a water main break. Periods of low or no pressure in the distribution system increases the potential for introduction of bacteria into the water system. As a precaution, customers are advised to boil all water used for human consumption. Bring the water to a boil, let it boil for one minute, and let it cool before using. Vigorous boiling for one minute should kill any disease-causing organisms that may be present in the water. As an alternative, customers may use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. The outage affects customers on the High-Pressure zone of the distribution system as well as in Hoke County and Hope Mills. Customers in Stedman, Spring Lake and Fort Liberty are not affected by this outage and boil advisory. A map is linked that shows all of the water distribution zones. The High zone is the zone impacted. 

Crews have responded, temporary repairs have been completed, and pressure is building back up. PWC will update customers when more details are available.

PWC urges water customers to conserve water whenever possible in the event of additional outages. This system pressure advisory remains in effect until further notification is issued. Once water pressure is restored and conditions are back to normal, we will inform you when the system pressure advisory is lifted.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). Updates will be posted on PWC’s website at www.FayPWC.com and on the PWC Facebook page.