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Emergency Services

Emergency Services

Community Resources for Hurricane Helene Relief

Oct 1, 2024, 11:43 AM by Sade' Wilson

FAYETTEVILLE, N.C. – In response to the impact of Hurricane Helene, Cumberland County is committed to supporting our Western North Carolina neighbors in their time of need. A dedicated resource page is now available at www.cumberlandcountync.gov/stormupdates. This page will provide updated information about ways residents can contribute to relief efforts including financial donations, volunteer opportunities and donation drop-off locations.

Currently, monetary donations are needed most to assist with recovery efforts. We encourage residents to contribute to the North Carolina Disaster Relief Fund to aid communities in their recovery from the storm.

As our community comes together to support those affected by the storm, we ask residents to please refrain from sending physical donations or volunteers to Western North Carolina at this time. Instead, we encourage individuals to connect with accredited organizations that are coordinating relief efforts. These organizations are equipped to ensure assistance reaches those in need efficiently and effectively.

Those interested in donating or volunteering can visit www.cumberlandcountync.gov/stormupdates, which will be regularly updated with accredited organization information. 

Please note that, until further notice, roads in Western North Carolina (generally anywhere west of Hickory, NC) are closed to all traffic, except for emergency services and pre-approved shipments coordinated through the Business Emergency Operations Center (BEOC).

All accredited organizations and businesses must coordinate with the BEOC before deploying resources or logistics. Without prior approval, there is a significant chance teams may be turned away at various checkpoints.

To request supply logistics or movement, please email BEOC@ncdps.gov with the subject line: Logistics Support. Include the following information in your email:

  • Description of what you are moving
  • Reason for needing special access
  • Planned date and origin of movement
  • Destination
  • Anticipated arrival time at the “border to Western NC” and location

We thank our community for their generous support. Together, we can support our fellow North Carolinians as they navigate the challenges ahead.

  • Contact Us

    Phone: 910-321-6736
    Emergency Services Center:

    500 Executive Place
    Fayetteville, NC 28305

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    Fax: 910-677-5552
    Email:
    email_envelope
    Director: Gene Booth

    Contact Us

    Phone: 910-321-6736
    Fax: 910-677-5552
    Email:
    email_envelope
    Director: Gene Booth
    Emergency Services Center:

    500 Executive Place
    Fayetteville, NC 28305

    X   facebook