Horizontal County Logo
Cumberland County Logo white - Horizontal

Citizen Connect & Decision Engine

Citizen Connect: Engage with Your Community’s Development

Citizen Connect is a dynamic, map-centric portal designed to keep Cumberland County residents informed about development trends, new businesses, and local activities in their areas. This tool integrates data from Enterprise Permitting & Licensing to offer a visual, interactive experience for tracking and analyzing community development. Through Citizen Connect, residents can:

  • Access Local Insights: View development cases on an interactive map, with options to sort by type, status, or location.
  • Receive Custom Alerts: Subscribe to alerts on cases that matter to you, from building permits to code enforcement.
  • Analyze Trends: Use heat maps and visual data to see development trends and understand how projects progress over time.
  • Promote Transparency: Easily access public records and government data, improving understanding and trust within the community.

Citizen Connect is fully mobile-responsive, providing seamless access across devices, so you can stay informed and engaged with Cumberland County from anywhere.


Decision Engine: Simplifying Permitting and Licensing

The Decision Engine is a powerful digital guide that simplifies the often-complex permitting and licensing processes for residents and developers. Integrated with the Enterprise Permitting & Licensing platform, this tool navigates applicants through local ordinances, regulations, and application requirements effortlessly. Decision Engine benefits include:

  • Guided Navigation: A simple, intuitive interface helps applicants select the correct application path based on their needs, from permits to inspections or renewals.
  • Reduced Complexity: Decision Engine shields users from the complexity of local regulations, making it easy to find and complete tasks accurately.
  • Staff Efficiency: By reducing incomplete or incorrect applications, Decision Engine frees up County staff to focus on high-priority tasks.
  • Seamless Integration: Connect with existing portals to pay bills, request inspections, or submit documents, providing an all-in-one solution for community development.

With Decision Engine, Cumberland County is making it easier for residents and businesses to navigate local requirements, fostering a more efficient and user-friendly experience.

  • Contact Us

    Phone: 910-323-6119
    Address:

    117 Dick Street Ste 519
    Fayetteville, NC 28301

    Digital_Survey_2023  
    Fax: 910-323-6153
    Email:
    email_envelope
    Chief ITS Officer: Keith Todd

    Contact Us

    Phone: 910-323-6119
    Fax: 910-323-6153
    Email:
    email_envelope
    Chief ITS Officer: Keith Todd
    Address:

    117 Dick Street Ste 519
    Fayetteville, NC 28301

    Digital_Survey_2023